propo ✨︎

Privacy and Data Use Policy

Updated September 3, 2025

This policy explains how we collect and use your data, whether personal or otherwise.

Data We Collect from Users and Customers

1- propo collects data provided by you when you register for and use our software. This includes your name, email, phone number, company information (such as name, domain, sales team size, software used by the company, revenue, etc.), your job title, and certain session data (including location, country, IP address, and browser information).

2- propo also automatically collects data when you visit our website, including IP address, location, and browser data.

3- If you connect propo to other software you use, propo will collect data available via integration and treat it as data provided directly by you.

Data We Collect When Using the Tools

1- propo collects data to identify users and third parties while you use its tools; this may include name, email, company, job title, phone number, personal and company document details, personal address, company address, current location, IP address, and browser data.

Data We Collect from Website Visitors

1- We automatically collect IP address, location, and browser data from visitors to our websites to customize each visitor's experience, identify returning visitors, and provide support. We may also collect data contained in cookies saved on your browser, whether created by us or by third parties.

How We Collect Your Data

1- When provided directly by you upon creating an account, logging in, using or accessing propo, or accepting or signing documents.

2- When third-party data is provided by a propo user as part of their data while using our software.

3- Via cookies, when you access our website and tools.

4- When you provide data by engaging with marketing content, survey forms, interactions with the propo team, and support tickets.

5- Through integrations with other software.

Our Legal Basis for Using Your Data

1- The legal basis for our use and processing of your data is primarily the necessity to perform the services you requested when creating an account and using propo, in accordance with our Terms of Use.

2- Data use and processing are carried out based on your consent and our legitimate interests (described in more detail in the "How We Use Your Data" section).

3- propo will share collected data if required by law or authorities.

How We Use Your Data

1- We use collected data to provide our services as described in the Terms of Use.

2- Our users and clients may store third-party data (e.g., data regarding their own clients) in propo to create documents and communicate with those parties. Such data is treated as part of the dataset belonging to the user who provided it. If you input data belonging to third parties into our software, it is your responsibility to obtain the data owner's consent for the use, storage, and processing of said data and to comply with any requests made by the data owner regarding that data.

3- If you connect your propo account to other software, we will use data received from those services or made available via the integration in the same way we use data provided directly by you.

4- The data we collect is used to understand our customers and visitors, fulfill the intended use of propo tools, analyze and improve the performance of our marketing campaigns, enhance our product, develop new features, and provide access to documents created in propo.

Who We Share Your Data With

1- If you create documents in propo, data regarding your account and any data you include in the document will be shared with anyone who visits that document.

2- When accessing and signing documents, collected data will be shared with the document's author and with all individuals who accept, sign, or access the document.

3- If you connect propo to other software, we will share your data with those services in the same way we make it available to you, in order to keep your integrations functioning.

4- We also share your data with a list of partners and data storage and processing providers in order to fulfill the purpose of our service provision and run our campaigns. Listed below are the main partners; there may be others not listed:

  • AWS AMAZON. Data storage and hosting (data centers), marketing, communication. United States of America.
  • INTERCOM, INC. Data storage and processing, user support, marketing. United States of America.

How We Store Your Data

1- propo does not own its own data centers. All collected data is stored and hosted in the data centers of third-party service providers. As explained in our Terms of Use, propo cannot guarantee that data will be available for access, backed up, or free from loss.

2- propo may move your data and files to a region outside your region of residence, as our third-party service providers have data centers in various countries.

3- Some of your data may remain in backups—if such backups exist—even after a request to remove your data has been made.

4- We will retain your data for as long as you remain a paying customer or an active user. If you are not an active user, propo may retain your data until you request its removal—to allow you to access it in the future—or delete it in accordance with our Terms of Use.

How We Communicate With You

1- propo may send emails, messages, and notifications related to activity on your account.

2- propo may send emails or messages on behalf of customers and users. Please treat these messages as coming from them, not from propo.

3- propo may send marketing messages, newsletters, articles, and surveys.

4- We may call you at the phone numbers provided during registration, during interactions with our team, or those that are publicly available, in order to assist with support requests, address unusual account activity, or offer products and services.

5- You may opt out of receiving specific messages and notifications via your account settings or by clicking links within the emails sent to you.

How to Delete Your Data

1- You may choose to delete your propo. account, which will also remove all data collected within it—including transaction data and documents—and cease the processing of your data.

2- Your details may still appear on email lists and in datasets not linked to your propo. account even after its deletion.

3- By deleting your account, you acknowledge that the deletion is permanent and that it is your responsibility to save copies of any data you wish to retain prior to deletion.

What Are Cookies?

1- Cookies are files stored in your web browser for the purpose of collecting and reading data regarding your internet activity.

Types of Cookies propo Uses

1- Functionality cookies: We use cookies to keep you logged into your account, support features such as account settings, enable integrations, and facilitate the acceptance and signing of documents.

2- Advertising cookies: We use cookies to identify visitors, track activity on our site, and understand and improve the performance of our marketing campaigns. These cookies may collect information regarding your IP address, location, and activity on our sites and other websites.

How to Manage Cookies

1- Our cookies are only placed in your browser if you choose to allow them when visiting our site or when accepting our Terms of Use or this Privacy Policy.

2- You can clear cookies stored in your browser via your browser settings. Doing so may prevent our software from functioning correctly.

This Privacy Policy and Other Sites

1- propo may contain links to other websites. This Privacy Policy applies only to our sites. If you visit another website, it is important that you review its Privacy Policy.

Changes to This Privacy Policy

1- We keep our Privacy Policy updated in accordance with new regulations; if this Policy is updated, you will be subject to the latest version, will see a notification upon accessing your account, and can always access the most recent version on our website.

How to Contact Us

1- If you have questions or requests regarding your data, you can contact us through the official support channels described in the Terms of Use.